WITH 20+ YEARS EXPERIENCE, YOU ARE IN TRUSTED HANDS

Why Prevention Matters for Kids Feet
Children’s feet are constantly growing and changing. Without the right support, issues such as flat feet, poor alignment, heel pain (Sever’s) or knee pain (Osgood-Schlatter’s) can develop during growth spurts.
How Our Orthotics Help Kids Grow Up Right
- Provide gentle guidance for natural growth and alignment
- Reduce risk of future heel, arch, knee and back pain
- Support active kids in school, sports and play
- Encourage natural movement for active kids
Give Your Child the Freedom to Move, Play and Grow
Childhood should be about running, playing and discovering. Not being held back by sore, tired feet. With the right orthotics, your child can enjoy every step with comfort and confidence.
Why Choose Absolute Footcare Orthotics?
Prescription made
by our Podiatrists
Save Time
& Money
No Doctors
Visits
20+ Years
Orthotics Experience
20,000+ patients
helped every year
3 Easy Steps to Your Prescription Orthotics



CHOOSE THE RIGHT ORTHOTICS FOR YOUR LIFESTYLE
🎥 How to Record Your Walking Video
To get the perfect prescription, our podiatrists need to see how you walk. Don’t worry — it’s quick and easy! Watch the short video below for a simple guide on how to film your walking video at home.
- Find a flat, clear space
A hallway, driveway or quiet footpath works well. Make sure the area is clear of obstacles. - Set up your phone/camera
Ask a friend or family member to film or place your phone on a stable surface about 3–4 metres away. - Walk naturally
Walk away from the camera for 5–6 steps, then turn and walk back towards it.
Repeat this 2–3 times at your normal walking pace. - Check your video
Make sure your feet and legs are clearly visible in the frame and the video isn’t shaky or blurry. - Upload with your assessment
Attach the video when completing your online assessment and you’re done!
Frequently Asked Questions
How do I order prescription orthotics online?
Simply complete our 3-minute online assessment, answer a few quick questions and upload a short video of you walking.
Our experienced podiatrists will assess your gait, foot shape, and lifestyle needs – just like an in clinic appointment – then prescribe orthotics made specifically for you.
Your prescription orthotics are made in Australia and shipped directly to your door within 7 business days.
How do I take the video of me walking?
Just record a short 10-15 second video of you walking barefooted.
Why does my child need orthotics if they don't have pain yet?
Prevention orthotics support natural growth and reduce stress on developing joints.
They help avoid issues like flat feet, heel pain or knee strain before they begin.
They are particularly useful where there is a family history of foot, knee, hip or back problems.
Are these orthotics safe for growing feet?
Yes – our orthotics are designed specifically for children.
They support natural growth and development while protecting against pain and overuse injuries.
Can my child still play sport with orthotics?
Absolutely. Orthotics help kids continue sports safely by reducing pain and lowering the risk of further injury.
They fit comfortably into school shoes, runners and sports shoes.
What are the signs my child has flat feet?
Children with flat feet often show little or no arch when standing.
They may complain of tired, sore feet after walking or running, struggle to keep up in sports or have knees and ankles that roll inwards.
Do children need orthotics or will they grow out of flat feet?
Many children under age 5-6 have flat feet that naturally improve as they grow.
Some children do naturally outgrow flat feet, but not always. If your child has persistent flat feet, pain or poor posture, prescription orthotics can gently guide their feet into a healthier position.
This helps prevent long term strain and supports their natural growth and healthy development.
Can flat feet cause problems later in life?
Yes. Untreated flat feet in children can lead to knee pain, shin splints, hip issues and even back pain in adulthood.
Supporting growing arches early helps prevent long term problems and improves posture and walking patterns.
How do orthotics help kids with flat feet?
Prescription orthotics support the arches, improve alignment and reduce strain on the feet, knees and legs.
This helps children move more comfortably, stay active in sports and develop strong, healthy feet.
Are kids orthotics the same as adult orthotics?
No. Children’s orthotics are designed with softer materials and growth in mind.
Our Podiatrists prescribe orthotics that support natural foot development while still providing the stability and cushioning kids need.
When should I take my child to a Podiatrist for flat feet?
If your child has ongoing foot pain, avoids sports because of discomfort, wears out shoes unevenly or struggles with posture and balance, it’s time to seek professional advice.
Prescription orthotics can make a big difference.
Do my child’s orthotics need to be replaced as they grow?
Yes. As children grow, their feet change shape and size. We recommend reassessing orthotics every 12 to 18 months to ensure they still provide the right support.
What are the best orthotics for my child?
The best orthotics for your child are the ones prescribed specifically for them. Orthotics work much like glasses, they may look similar on the outside, but each pair is uniquely tailored to correct their individual needs.
A Podiatrist prescribed children’s orthotic is made to the way they stand, walk and move, giving them the best mix of support, cushioning and performance.
Generic sports insoles are not designed just for them so they can’t deliver that level of precision or support.
I live too far away from a clinic, can I order orthotics online without visiting a clinic?
Yes. With Absolute Footcare you can order prescription orthotics online, direct from home.
Simply complete a 3-minute assessment, upload your walking video and our experienced Podiatrists will design prescription orthotics for you.
Your orthotics are then manufactured in our Australian clinics and shipped direct to your door in just 7 days, with a 90-day comfort guarantee.
What is the difference between prescription orthotics and ones from the sports store or pharmacy?
Prescription orthotics are made by qualified Podiatrists to match the shape of your feet, your walking pattern and your specific needs.
They’re designed using professional assessment, gait analysis, and advanced orthotic technology to address the underlying cause of your pain or imbalance.
Sports store or pharmacy insoles are mass-produced in standard shapes and sizes. While they can provide short-term cushioning, they can’t correct alignment issues or deliver targeted, long-term relief.
In short: pharmacy insoles are “one size fits most” while prescription orthotics are made just for you.
How long do orthotics last?
On average, prescription orthotics last around 1-3 years, depending on your activity level, footwear and the materials used.
Sports or heavy-duty work orthotics may need replacing sooner, while occasional use orthotics can last longer.
We recommend having them checked every 12–18 months to ensure they’re still supporting you correctly, as your feet and gait can change over time.
Who wears orthotics?
Orthotics are worn by a wide range of people, from elite athletes to everyday Australians.
They’re used to relieve pain, improve foot and leg alignment, prevent injury, and support healthy movement.
Common groups who benefit include:
- People with foot or leg pain: such as heel pain, plantar fasciitis, arch pain, bunions, shin splints, or knee pain
- Athletes & active individuals: to boost performance and reduce strain during sport
- Workers on their feet all day: like nurses, tradies, retail and hospitality staff
- Children: to support growing feet and correct early gait issues
- Older adults: to maintain mobility, balance and comfort
If you walk, run, stand or move orthotics can help keep you comfortable and supported.
Can I claim orthotics through my private health insurance?
Most Australian private health funds cover our in-clinic prescription orthotics.
However, as our Orthotics Direct service is completed entirely online, you’ll need to check with your health fund to confirm if they cover online prescriptions.
We’ll provide all the required documentation, including item numbers and our registered Podiatrist provider numbers, so you have everything needed to make your claim.
What if my orthotics don’t feel comfortable?
We offer a 90-Day Comfort Guarantee. If your orthotics aren’t feeling right, we’ll work with you to make adjustments at no cost — or offer a refund if you’re still not satisfied.
Our goal is to make sure your orthotics fit perfectly and provide lasting comfort.
How long will it take to receive my orthotics?
Once you complete your online assessment, our Podiatrists will review your information and prescribe your orthotics within 1–2 business days.
Your orthotics are then made and shipped from our Australian clinics, with most customers receiving them within 7 business days.
I have a specific diagnosis, will this be taken into consideration?
Yes, of course! We are fully qualified Podiatrists so please add your diagnosis in the notes section when completing your online assessment.
Do I need a plaster cast or 3D scan of my feet to get orthotics?
Not always.
Traditional custom orthotics made in-clinic often require a plaster cast or 3D scan of your feet. This is still a great option for more complex cases.
However, our online prescription orthotics use our advanced Podiatry expertise combined with AI-powered analysis to provide a faster, more convenient process without the need for plaster or scans:
- Step 1 – Complete our quick online assessment and upload a short video of your walking (this shows how your feet move).
- Step 2 – One of our Australian registered Podiatrists reviews your video, health history and footwear needs.
- Step 3 – Based on this, your orthotics are prescribed to match your unique foot type, condition and shoe style.
This option is perfect if you can’t visit our clinics but still want professionally prescribed orthotics with the same care and quality we provide in person.
What type of orthotics will I receive through the online service?
When you order through our online service, you’ll receive Prescription Orthotics – the same high quality orthotics we prescribe in our clinics.
These are:
- Tailored to your feet – based on your uploaded walking video and foot type.
- Matched to your lifestyle & goals – whether that’s pain relief, sports, work or everyday comfort.
- Designed for your shoes – from school shoes and runners to work boots or dress shoes.
Your orthotics are crafted from the same advanced, lightweight materials used in high end sports shoes. That means they’re durable, comfortable and quick to wear in.
Every pair is prescribed and reviewed by our experienced Australian Podiatrists before being prescription made and shipped direct to your door.
These aren’t generic, off-the-shelf insoles. They’re clinically prescribed, personalised orthotics — made just for you.
What if my condition is too complex for the online assessment?
Your safety and care always come first.
If, during our review, our Podiatrists feel your needs are more complex — such as severe foot deformities, advanced biomechanical issues or medical history — we’ll let you know straight away.
In these cases, we will give a full refund and recommend booking a full in-clinic consultation, where we can perform a more detailed assessment and design the most appropriate treatment plan for you.
That way, you’ll always get the best level of care for your feet, whether that’s through our convenient online service or a face-to-face appointment.
Can I visit your clinics instead of ordering online?
Yes, you are more than welcome to come into our Gold Coast clinics for your assessment.
Do I need a Doctor’s referral?
No, you can order directly online.
I am a Doctor, can I order your orthotics for my patients?
Yes, we provide orthotic services to medical professionals. Please contact us for more details
90 Day Comfort Guarantee
If your orthotics aren’t comfortable, we’ll adjust or refund them within 90 days. No questions asked.
WITH 20+ YEARS EXPERIENCE, YOU ARE IN TRUSTED HANDS
Your perfect fit orthotics are just 3 minutes away

Trusted care, anywhere in Australia
✔ 20+ years of prescription orthotic expertise
✔ Internationally recognised leader in orthotics
✔ Helping over 20,000 patients every year
✔ Partnered with a world leading orthotic laboratory
Trusted by thousands
Proudly supporting:
- Olympians, Gold Medalists & World Champions
- Professional athletes across the NRL, WNRL, Rugby, Football, Tennis, Golf, Basketball, Mountain Biking & Cycling
- Up and coming stars in school, club, rep, state and national level sport
- Everyday legends from park runners and hikers to weekend warriors and busy parents
Premium orthotics, made just for you
As a platinum partner with one of the world’s leading orthotic laboratories, we bring you the latest in cutting edge orthotic technology.
Our experienced Podiatrists combine decades of clinical expertise with detailed gait analysis to create your precision orthotics.
The result? Maximum comfort, optimal support and long lasting performance… prescription built for the way you live, work and move.
Easy, convenient, delivered to your door
- No clinic visits or waiting rooms
- Full assessment by our most experienced Podiatrists – remotely
- Fast, free delivery Australia wide
Prescription care, without the clinic visit
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CHOOSE FROM OUR
PRESCRIPTION ORTHOTIC RANGE
- Heel Pain & Plantar Fasciitis Orthotics Online
- Arch Pain Orthotics Online
- Ball of Foot Pain & Bunions Orthotics Online
- Ankle, Knee & Leg Pain Orthotics Online
- Hip & Lower Back Pain Orthotics Online
- AFL Orthotics Online
- Basketball Orthotics Online
- Cricket Orthotics Online
- Cycling Orthotics Online
- Football/Soccer Orthotics Online
- Golf Orthotics Online
- Health & Fitness Orthotics Online
- Netball Orthotics Online
- Rugby League/Union Orthotics Online
- Running Orthotics Online
- Skiing & Snowboarding Orthotics Online
- Tennis Orthotics Online
- Healthcare: Nurses/Doctors Orthotics Online
- Restaurant & Hospitality Orthotics Online
- Retail Orthotics Online
- Teachers Orthotics Online
- Work Boots: Mining/Construction/Mechanics Orthotics Online
- Emergency: Police, Fire, Ambulance Orthotics Online












