Prescription Orthotics for Hip & Lower Back Pain | Prescription by Podiatrists

Just record a short 10-15 second video of you walking barefooted.

The best orthotics for you are the ones prescribed specifically for you. Orthotics work much like glasses, they may look similar on the outside, but each pair is uniquely tailored to correct your individual needs.

A Podiatrist prescribed orthotic is made to the way you stand, walk and move in your sport, giving you the best mix of support, cushioning and performance.

Generic sports insoles are not designed just for you so they can’t deliver that level of precision or injury prevention.

Yes. Poor foot alignment can cause a chain reaction up your legs and spine.

Corrective orthotics can improve biomechanics, reducing stress on your knees, hips and lower back.

Yes. With Absolute Footcare you can order prescription orthotics online, direct from home.

Simply complete a 3-minute assessment, upload your walking video and our experienced Podiatrists will design prescription orthotics for you.

Your orthotics are then manufactured in our Australian clinics and shipped direct to your door in just 7 days, with a 90-day comfort guarantee.

Prescription orthotics are made by qualified Podiatrists to match the shape of your feet, your walking pattern and your specific needs.

They’re designed using professional assessment, gait analysis, and advanced orthotic technology to address the underlying cause of your pain or imbalance.

Sports store or pharmacy insoles are mass-produced in standard shapes and sizes. While they can provide short-term cushioning, they can’t correct alignment issues or deliver targeted, long-term relief.

In short: pharmacy insoles are “one size fits most” while prescription orthotics are made just for you.

On average, prescription orthotics last around 1-3 years, depending on your activity level, footwear and the materials used.

Sports or heavy-duty work orthotics may need replacing sooner, while occasional use orthotics can last longer.

We recommend having them checked every 12–18 months to ensure they’re still supporting you correctly, as your feet and gait can change over time.

Orthotics are worn by a wide range of people, from elite athletes to everyday Australians.

They’re used to relieve pain, improve foot and leg alignment, prevent injury, and support healthy movement.

Common groups who benefit include:

• People with foot or leg pain: such as heel pain, plantar fasciitis, arch pain, bunions, shin splints, or knee pain
• Athletes & active individuals: to boost performance and reduce strain during sport
• Workers on their feet all day: like nurses, tradies, retail and hospitality staff
• Children: to support growing feet and correct early gait issues
• Older adults: to maintain mobility, balance and comfort

If you walk, run, stand or move orthotics can help keep you comfortable and supported.

Most Australian private health funds cover our in-clinic prescription orthotics.

However, as our Orthotics Direct service is completed entirely online, you’ll need to check with your health fund to confirm if they cover online prescriptions.

We’ll provide all the required documentation, including item numbers and our registered Podiatrist provider numbers, so you have everything needed to make your claim.

We offer a 90-Day Comfort Guarantee. If your orthotics aren’t feeling right, we’ll work with you to make adjustments at no cost — or offer a refund if you’re still not satisfied.

Our goal is to make sure your orthotics fit perfectly and provide lasting comfort.

Once you complete your online assessment, our Podiatrists will review your information and prescribe your orthotics within 1–2 business days.

Your orthotics are then made and shipped from our Australian clinics, with most customers receiving them within 7 business days.

Yes, of course! We are fully qualified Podiatrists so please add your diagnosis in the notes section when completing your online assessment.

Not always.

Traditional custom orthotics made in-clinic often require a plaster cast or 3D scan of your feet. This is still a great option for more complex cases.

However, our online prescription orthotics use our advanced Podiatry expertise combined with AI-powered analysis to provide a faster, more convenient process without the need for plaster or scans:

• Step 1 – Complete our quick online assessment and upload a short video of your walking (this shows how your feet move).
• Step 2 – One of our Australian registered Podiatrists reviews your video, health history and footwear needs.
• Step 3 – Based on this, your orthotics are prescribed to match your unique foot type, condition and shoe style.

This option is perfect if you can’t visit our clinics but still want professionally prescribed orthotics with the same care and quality we provide in person.

When you order through our online service, you’ll receive Prescription Orthotics – the same high quality orthotics we prescribe in our clinics.

These are:

• Tailored to your feet – based on your uploaded walking video and foot type.
• Matched to your lifestyle & goals – whether that’s pain relief, sports, work or everyday comfort.
• Designed for your shoes – from school shoes and runners to work boots or dress shoes.

Your orthotics are crafted from the same advanced, lightweight materials used in high end sports shoes. That means they’re durable, comfortable and quick to wear in.

Every pair is prescribed and reviewed by our experienced Australian Podiatrists before being prescription made and shipped direct to your door.

These aren’t generic, off-the-shelf insoles. They’re clinically prescribed, personalised orthotics — made just for you.

Your safety and care always come first.

If, during our review, our Podiatrists feel your needs are more complex — such as severe foot deformities, advanced biomechanical issues or medical history — we’ll let you know straight away.

In these cases, we will give a full refund and recommend booking a full in-clinic consultation, where we can perform a more detailed assessment and design the most appropriate treatment plan for you.

That way, you’ll always get the best level of care for your feet, whether that’s through our convenient online service or a face-to-face appointment.

Yes, you are more than welcome to come into our Gold Coast clinics for your assessment.

No, you can order directly online.

Yes, we provide orthotic services to medical professionals. Please contact us for more details